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Thank you for the most amazing customer service ever! I wish I could personally thank you, but I hope this note serves as my way of saying how satisfied I am with my order and surprised with how knowledgeable your customer service team is! Keep up the great word and I will share your site with my friends!
Ashley P. 01/17/2013
The quality of the items I received are amazing and the service I received from Ali was refreshing and top-notch! Please accept my many thanks and pass my kudo’s to her!
Steph C. 02/02/2013
This was an exceptional order experience from start to finish. Love the layout of the site!
Thank you so much for the quick response to my damaged item. I received my new rail side on May 27th. It took me approximately 2 1/2 hours to put this together with no trouble at all. I am so happy that I chose to order from your website. My baby's bed is beautiful and everyone has complimented me on it and how wonderful it looks in her room.
Your site really helped me make the decision about which bed to buy, it was so easy and great prices!
Monica C., California
A1, thanks so much for your advice Nicole - exceptional customer service.
Great quality. Super fast shipping!!! Thank you!
Ron H., New Jersey
Beautiful piece of furniture, great quality, quick delivery. Thanks so much!
Jessica Watson, California
Fantastic seller!!! Item arrived on time and as advertised. Highly recommend!!
Beautiful item. Great seller A+++ will do business again with you. Thank you!
A++++. Love the bed and so did he! Only problem was scratches on the footboard! But with one call the problem was solved... thanks again.
Brenda Youhig, Colorado
Awesome dresser, had to put together but absolutely beautiful! Great Seller!
Jen J., Boulder, Colorado
Excellent quality, quick shipping, I want to let you know that you have been very easy to do business with. Crib is beautiful, thanks.
Renee P., FL
Thank you so much for all of your help in getting me the crib in record time, my precious will love it, your customer service is second to none, a big thank to Teresa - you are amazing.
Megan S., Alabama
I ordered a crib set from you guys and I just wanted to thank you for the fast delivery and great customer service. This is my first baby and when I called with questions about mattre es and shipping your staff was more than helpful. Thank you so much and I will definitely order from you guys again.
Lillian H., Orlando, FL
In closing, I do appreciate your help with this problem and how it is being resolved. I just received an email from Yahoo to evaluate my purchase with your company. I will give you flying colors! It is great to know that there are still companies that provide customer service. I will definitely recommend your company to all of our friends!! Thanks again,
I wanted to say thank you for giving the best service, you did a great job helping me and I will be ordering my second crib and a dresser very soon!
Thank you so much for your help...you don't know how much it has helped me! You find so much different information online that it gets to be so confusing! I am VERY looking forward to placing my order with you.
South Jamesport, NY
To whom it may concern,
I wanted to take a moment to let you know what a wonderful service your 'online chat' is to customers. Over the past few weeks I have had several occasions to work with Amanda. I have asked her questions from colors, to comfort to changing orders and tracking items. Each time I have worked with her she has exceeded my expectations and answered all of my questions. My experience with your company has been top notch and I have already told friends.
Kym, Thank you so much for your help. You truly extended some above and beyond service! I am deeply impressed by your company's commitment to helping the customer.continues...
I have to say your customer service ... has been outstanding ... you have well exceeded my expectations for customer service, and I would like to personally thank you, Kym, for all of your great help. I look forward to doing business with you in the future. Thank you very much.
Good morning Kym: I received the parts yesterday and they are in good condition. Thank you very much for staying on top of this for me. It's important to customers to know there are people like you on the other end looking out for our orders. I look forward to doing more business with you in the future.
Thank you Amanda you are a doll. I have received the tracking numbers for both items. You have gone way above your work assignment to make me a satisfied customer. There are not many like you these days. Again my sincere thanks,
Amanda, I spoke with Theresa earlier this afternoon and she let me know that we would receive a full refund. I just wanted to say thank you for resolving the situation so quickly. You were very pleasant to work with and I'm very impressed with the customer service I received. Because of the way I was treated, I would not hesitate to purchase products through your site in the future and to recommend your company to others.
I had some confusion regarding the way their shipping confirmation email was laid out. Their customer service rep got back to me promtly when I had left a message and cleared things up for me right away. She also went out of her way to contact the manufacture to confirm shipping dates. She was very nice and polite. Great to talk to.
I just wanted you to know that I have been incredibly pleased with the customer service that I have received from Alicia. She is pleasant on the phone and I really feel that she is working on my behalf. So, a big THANK YOU for excellent customer service!! Unfortunately, this is not the norm anymore and I was extremely pleased with your company!! I will tell all my friends to order from you all and will continue to do the same myself!!
Thanks so much,
You guys are wonderful! It is so refreshing to see a company that is honest and true to their word.